Our Expert Chauffeurs
Professionalism of the chauffeurs is of paramount importance to us at Five Star.
We have a strict selection and employment policy for our chauffeurs as we believe the chauffeur’s appearance, personality, professionalism and knowledge go hand in hand with an impeccable vehicle.
Our Chauffeurs work alongside some of the finest five star hotels of the world which ultimately creates a true understanding of levels of service required in our industry.
Adhering to correct Etiquette, being friendlily but never intrusive and always trying to anticipate your needs is where our chauffeurs excel. Below is a summary of what we expect from our chauffeurs. Before commencing employment our chauffeurs sign a legal service level agreement to adhere to our strict criteria.
To ensure the highest possible standards, all of our Chauffeurs dress in a dark suit, tie, white or blue shirt and black shoes. We insist that no other jewellery be worn other than watches, wedding rings and cufflinks.
A vital part of our agreement with our chauffeurs is the need for total confidentiality and discretion of the client. We insist they may not divulge or discuss any information they have become party to during the journey.
Our chauffeurs must at all times follow the speed limit and must always adhere to traffic laws at all times. Our clients must always have a smooth ride without discernable acceleration or deceleration as they may be trying to work or sleep.
Before employment all chauffeurs have to go through a test of, arterial routes, all major airports and terminal layout, locations of major hotels, restaurants and other points of interests around Oxford and London.
What our customers say...
“Five Star have looked after us for several years with consistent expertise and efficiency – it’s a pleasure to deal with them and their highly professional chauffeur service. Exceptional standards apply to cars, drivers and office staff – recommended!”
“We run a program in Oxford twice yearly and have delegates arriving from all over the world to attend the conferences.
5 Star Chauffeurs have been organizing the transportation for our delegates for many years now. We cannot emphasis the exceptional service they offer! It’s fantastic to work with a company of this caliber. Their flexible approach to last minute changes and additions is of a huge help in these types of events. The Chauffeurs and office staff alike are exceptional and a joy to work with. 5 Star really are, Excellence In Motion!”
“Thank you very much to you and all the team at 5 Star Chauffeurs for making our 2018 EM Symposium run so smoothly.
We really appreciated all your efforts and especially being so quick to respond to changing requests”
“We have been using 5 Star Chauffeurs for over eight years now and cannot say enough what an exceptional service they have provided.The drivers are all, without fail, of a very high calibre. Their standard of dress, professionalism and courtesy is exceptional.The vehicles are Mercedes of executive quality and always immaculately clean. Our customer feedback is always fantastic with many of our clients repeatedly requesting 5 Star Chauffeurs for all their personal journeys too. We thoroughly recommend 5 Star Chauffeurs.”
Explore the range of vehicles we have available for your next chauffeur driven travel